Versa's Commitment to Quality
Clients: As part of our work towards ensuring our customer's complete satisfaction, we invite you to take part in our short Customer Satisfaction Survey. We thank you for using our services and we appreciate you taking time out of your busy day to answer this survey.Take the Quality Survey
Operations of Versa Integrity Group are guided by documented objectives. Our goal is to provide customers with services of the highest quality and the greatest possible value, thereby gaining and holding their respect and loyalty. The essence of customer satisfaction is our commitment to quality, a commitment that extends to every phase of our operation. We must work closely with suppliers to ensure that we receive the highest quality materials on time to meet our customer’s production schedules.
Careful attention to quality enables us to meet or exceed our customer’s expectations. Doing a job properly the first time and doing it consistently allows us to employ fewer assets, reduce costs, and contribute significantly to higher productivity. At Versa Integrity Group, we place the responsibility for process improvement directly on the employee responsible for each process to encourage them to be proactive about continuous improvement. Our Quality Management System is a long-term philosophy and methodology which will enable us to succeed in achieving continuous quality improvement and to fulfill the needs of our customers as well as satisfying employee needs to operate in a challenging environment that requires their best efforts.
In our continual attempt to improve, Versa Integrity Group holds an ISO 9001 Quality Management Certification. The ISO 9001 Certificate not only invites new international markets, but will also improve efficiency, reduce waste, and ultimately cut operating costs. ISO 9001 Certification exists as a global advertisement for the Versa commitment to excellence through our Quality Management System.
The management of Versa Integrity Group has declared the following policy and objective:
"The Quality Policy of Versa Integrity Group, Inc. is to provide efficient, accurate, and cost effective services in accordance with client specifications and to continuously pursue quality improvement." - Clay Savoy, CEO
The Quality Policy is understood, implemented, and maintained at all appropriate levels of the Versa Integrity Group's organization.